Here's how it works:
- 1 Play on eligible live games during the promotional period.
- 2 Get one x $10 Golden Chips for every $500 cash staked, up to 10 Golden Chips in total.
- 3 Accept your Golden Chips to use on eligible live games.
Eligible games are any Playtech Live Roulette games excluding Live Hi-Lo. Eligible games can be found here.
All Golden Chips are worth $10 each. If you choose to accept your Golden Chips, click the in-game Golden Chip icon to place your bet.
Significant Terms and Conditions
- Promotion runs from 00:00 GMT on 8th May 2025 until 23:59 GMT on 14th May 2025.
- You will earn one $10 Golden Chip for every $500 cash staked on an eligible Live Roulette table, up to a maximum of 10 Golden Chips. Upon reaching the first staking milestone you will receive a pop-up message presenting you with two options: Accept Golden Chips or Opt Out. If you select Accept Golden Chips you will be awarded one $10 Golden Chip. If you select Opt Out then you are declining the offer and you will not receive any Golden Chips.
- Eligible games for the staking requirement and using Golden Chips are any Playtech Live Roulette games excluding Live Hi-Lo. These can be found under Live Casino and then the Golden Chips Festival header.
- You will have seven days to accept the Golden Chips. Once accepted via the initial pop-up message, you will have seven days to use the Golden Chips. Any unused Golden Chips will be removed along with any winnings accrued within seven days of accepting.
- You can receive a maximum of $100 in Golden Chips (10 Golden Chips of $10) during each promotional period, this can only be achieved by staking a total of $5,000 cash (10 x $500) on eligible Live Roulette tables.
- This offer is only available to new and eligible customers.
Full Offer Terms and Conditions
Qualifying
- Promotion runs from 00:00 GMT on 8th May 2025 until 23:59 GMT on 14th May 2025.
- You will earn one $10 Golden Chip for every $500 cash staked on an eligible Live Roulette table, up to a maximum of 10 Golden Chips. Upon reaching the first staking milestone you will receive a pop-up message presenting you with two options: Accept Golden Chips or Opt Out. If you select Accept Golden Chips you will be awarded one $10 Golden Chip. If you select Opt Out then you are declining the offer and you will not receive any Golden Chips.
- You can receive a maximum of $100 in Golden Chips (10 Golden Chips of $10) during each promotional period, this can only be achieved by staking a total of $5,000 cash (10 x $500) on eligible Live Roulette tables.
- Eligible games for the staking requirement and using Golden Chips are any Playtech Live Roulette games excluding Live Hi-Lo. These can be found under Live Casino and then the Golden Chips Festival header.
- Bets on Roulette covering 67% or more of all betting positions will not contribute towards the wagering requirements.
- If you have an active bonus the wagering requirement must be completed before any stakes contribute towards the staking milestone of the next level.
- This offer is only available to new and eligible customers. You can see a full list of your available offers by logging in and selecting the Offers section. bet365 maintains a record of customer contact in relation to eligibility for offers and this record, including the date and time of any restrictions being imposed, will be final in the event of any dispute.
Claiming
- You will have seven days to accept the Golden Chips. Once accepted via the initial pop-up message, you will have seven days to use the Golden Chips. Any unused Golden Chips will be removed along with any winnings accrued within seven days of accepting.
- In the event that your prize is not credited automatically, it may take up to 72 hours from the end of a promotional period for your prize to be credited.
- Golden Chips received must be played as one unit and cannot be split into any smaller amounts. You can use a maximum of 20 Golden Chips per game round. Golden Chips are a free bet and any win from them will see the winnings returned to the player but not the value of the Golden Chip itself. There is no wagering requirement attached to any winnings accrued from Golden Chips.
General Information
- These terms and conditions are to be read in conjunction with our General Terms and Conditions.
- Not all tables are guaranteed to be available at all times, on all platforms or web browsers, during the promotional period.
- Where any term of the offer is breached or there is evidence of a series of wagers placed by a customer or group of customers, which due to a deposit bonus, enhanced payments or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 may reclaim the bonus or enhanced payment element of such offer, void any wager funded through the offer and/or remove any winnings from such wager. In addition, where there is evidence of such activity, bet365 may levy an administration charge on the customer up to the value of the bonus or enhanced payment towards the administrative costs incurred in identifying and taking action against that activity.
- In an attempt to combat fraudulent activity, bet365 has introduced methods to detect and prevent abuse of this offer. bet365 may ask any customer to provide sufficient documentation and/or verification steps for it, acting reasonably, to be satisfied as to the customer's identity prior to crediting any offer, bonus funds and/or winnings to their account.
- bet365 may reclaim any Golden Chips that have been awarded in error.
- All customer offers are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or offer is being claimed by or for the benefit of the same person more than once or by a group of people then it may withdraw the availability of any offer or all offers to that customer or group of customers and/or void any wager funded by the bonus and remove any winnings from such wager.
- bet365 may, at any time, make minor amendments to this promotion to correct typos or to improve on clarity or customer experience and may cancel or restrict this promotion for legal, regulatory or technical reasons.
- Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion. The same terms shall apply to the direct families of such persons.